Get in touch

We're here to help you.

Whether you have a question, a problem, or just want to say hello, our team is ready.

Send us an email

Have a question or need some help? Send us an email and we’ll get back to you.

Phone number

Prefer to talk? Give our support team a call and we’ll be happy to help.

Address

Want to speak with us in person? Find us at our office and we’d be happy to have you.

Talk to us

Send us a message

Questions, feedback, or need some help? Our team is just a message away.

Frequently asked questions

Before you ask...

We've answered the questions people ask most before getting started.

How does Riddo work?

Riddo is a platform that allows users to convert their gift cards into cash or other forms of value. Users can select the gift card they want to convert, choose the desired conversion method, and complete the transaction securely.

Which cryptocurrencies can I convert?

Riddo supports a variety of cryptocurrencies for conversion, including Bitcoin (BTC), Ethereum (ETH), and other popular digital currencies. The available options may vary based on market conditions and user preferences.

How long do transactions take?

Transactions on Riddo are typically processed within a few minutes. However, the exact duration may vary depending on the payment method and network conditions.

Are there any hidden fees?

Riddo is transparent about its fees. There are no hidden charges, and any applicable fees will be clearly displayed before you complete a transaction.

Do I need to complete identity verification?

Yes, to comply with regulatory requirements and ensure the security of transactions, users may need to complete identity verification.

Your next trade is one download away...

Trade crypto and gift cards at prices that actually make sense.

app preview